technologoinc.com

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FAQ

About Us
How do I contact Techno Logo?
  • Phone: (860) 599-1889
  • Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
  • Visit the Contact Page
When is the showroom open?
  • The showroom is open Monday through Friday, 9 AM to 5 PM EST. Please call in advance if you are not sure if we are open (such as on holidays).
Artwork
I received an e-mail from This e-mail address is being protected from spambots. You need JavaScript enabled to view it . How do I view my art?
  • Your e-mail should contain a link to all the art you requested for review.

    The link will look something like this:
    http://technologoinc.com/index.php?option=com_k2&view=item&id=11:ri-digit509
  • To view your art, click on the link(s) in the e-mail. If you cannot click on the links then you can select the entire address then copy and paste it into your web-browser's address bar.

    Alternatively, you can go to www.technologoinc.com and type your Name, Order Number or your Business Name into the Search Box at the top left of every page to view your proof.

    Instructions of copying and pasting
    You can copy and paste the link by clicking and holding down the mouse at the beginning of the address then dragging the mouse to the end of it. If you are using Windows, right click the newly secected text and hit Copy. If you are using a Macintosh you can hold down the option key and click. Then open up your web browser (e.g. Internet Explorer) and paste it into your address bar by right clicking in the address bar and pressing Paste then press your Enter key or the Go button.
What art formats does TechnoLogo Inc. accept?
We accept artwork in the following vector formats:
  • Corel Draw version 12 or lower (extension: cdr)
  • Adobe Illustrator version 7 or lower (extension: ai)
  • Encapsulated PostScript files (extension: eps, ps, and prn)
  • Windows Metafiles and Enhanced Metafiles (extension: wmf and emf)
  • Adobe Portable Document (extension: pdf)
  • Scalable Vector Graphics (extension: svg and svgz)
    Please note that artwork is not considered camera ready if it contains any raster (bitmap) data. Also, please convert all text to curves (out-lines) before sending any artwork in these formats.
The following raster (bitmap) graphics formats are accepted but are generally not considered camera ready and may require redrawing:
  • JPEG and JPEG 2000 Compressed Bitmaps (extension: jpg, jpeg, and jp2)
  • Corel Photo Paint Image version 12 or lower (extension: cpt)
  • Windows Bitmaps (extension: bmp)
  • CompuServe Bitmap (extension: gif)
  • TIFF Bitmap (extension: tif)
  • Portable Network Graphic (extension: png)
TechnoLogo Inc. will also accept drawings, examples of a product the design was previously printed on, and printouts. Art charges will apply to digitize the art (put it in a computer-readable and camera ready form).
What software is used for TechnoLogo artwork?
  • TechnoLogo Inc. currently uses the latest version of the CorelDraw Graphics Suite (version 12) on a computer operating Windows 2000 Professional.
    Using this system we can efficiently open and save to all industry standard graphics formats.
When I try to view my artwork I see the message "Invalid art code or e-mail."
  • The message "Invalid art code or e-mail." is displayed whenever we can't find matching art in our database. This could occur for either of two reasons.
  • The art code or e-mail could be incorrect. Make sure you don't have any typos (if you entered the data manually) or if you are using a link you received via e-mail, make sure you copied the entire address.
  • Your art could have also expired. It is also important to know that art typically expired one month after it was put online. This is to save space on our web-servers. You can still view your art by contacting us.
Orders and Billing
Can I order online from TechnoLogoInc.com?
  • Online ordering is not currently available. Please Contact Us
Custom Embroidery, Promotional Products, and more...
Technologo Inc. | (860) 599-1889
logo@technologoinc.com | 77 Stillman Avenue, Pawcatuck, CT 06379